Common Issues

Extension not showing in toolbar

• Click the puzzle piece icon in Chrome's toolbar
• Find N8N Insider and click the pin icon
• The extension should now appear in your toolbar

Extension shows errors after loading

• Go to chrome://extensions
• Click the refresh icon on the N8N Insider card
• If errors persist, re-download and reinstall

Extension panel not opening

• Make sure you're on an n8n workflow page
• Try refreshing the page
• Check if the extension is enabled in chrome://extensions

"Invalid API Key" error

• Check that you copied the entire OpenRouter key (including sk-or- prefix)
• Make sure there are no extra spaces before or after the key
• Try generating a new API key

"Insufficient credits" error

• Add credits to your OpenRouter account
• Try a free model like Gemini
• Check your OpenRouter usage dashboard

"Rate limited" error

• Wait 30-60 seconds and try again
• Reduce the frequency of your requests
• Consider upgrading your OpenRouter plan

"Connection failed" to n8n

• Verify your n8n URL is correct (include https://)
• Check that n8n is running and accessible
• Try accessing the n8n URL directly in your browser

"Unauthorized" error from n8n

• Your n8n API key may be expired
• Generate a new API key in n8n settings
• Make sure the key has proper permissions

"CORS error" (self-hosted n8n)

• Add the Chrome extension origin to your n8n CORS settings
• Check your reverse proxy configuration
• Contact your n8n admin for help

AI gives incorrect or unhelpful responses

• Try being more specific in your prompts
• Include relevant context about your workflow
• Use screenshot analysis for visual issues
• Try a different AI model

Responses are very slow

• Try a faster model like Claude 3 Haiku
• Reduce the length of your prompts
• Check your internet connection

Builder Mode not making changes

• Make sure n8n connection is configured
• Verify Builder Mode is enabled (not Helper Mode)
• Check that you have write permissions for the workflow